Responsible Gaming

Last Updated: April 16, 2026

Our Commitment

Unboxd is committed to promoting responsible gaming. We believe that opening mystery boxes should be an enjoyable entertainment experience. We provide tools and resources to help you stay in control of your spending and time on the Platform.

Age Verification

You must be at least 18 years old to use Unboxd. We employ age verification procedures and may request identification documents to confirm your age at any time. Accounts found to belong to minors will be immediately suspended and any funds returned.

Set Your Limits

We encourage all users to set personal limits before engaging with the Platform: (a) decide how much you can afford to spend before you start; (b) set a time limit for your sessions; (c) never chase losses; (d) only use money you can afford to lose; (e) take regular breaks.

Self-Exclusion

If you feel you need to take a break from the Platform, you can request a self-exclusion period by contacting our support team. During self-exclusion, your account will be locked and you will be unable to access the Platform. Self-exclusion periods range from 24 hours to permanent.

Warning Signs

Be aware of these warning signs that your use of the Platform may be becoming problematic: spending more than you can afford; spending increasing amounts of time on the Platform; neglecting responsibilities; borrowing money to fund your account; feeling anxious or irritable when not using the Platform; hiding your activity from others.

Support Resources

If you or someone you know has a problem, these organizations can help:

• National Problem Gambling Helpline: 1-800-522-4700 (24/7)
• Gamblers Anonymous: www.gamblersanonymous.org
• National Council on Problem Gambling: www.ncpgambling.org

Contact Us

For any responsible gaming concerns, reach out to support@unbxd.us. Our support team is available to assist you with setting limits, self-exclusion requests, or any other concerns.